Refunds & Exchenges

 

I will make our best for my customers to be happy and satisfied. If you wish to return the item you will be responsible for the return shipping costs. The item must be in the original package that was sent and a refund only for the item costs will be issued. You must contact me thru the Etsy message system within 14 days of package received to arrange a refund.
If the item reaches you in a damaged condition, please notify me immediately with attached photos of the broken item. I will re-do the item/ I'll do other jewelry for you or I'll give you a refund (It depends on your desire for compensation), but you will be responsible for the shipping costs
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